Privacy Policy – Pacific Direct Insurance

Effective Date: May 4, 2025

Pacific Direct Insurance (“we,” “our,” or “us”) respects your privacy and is committed to protecting the
personal information of our clients, website visitors, and business contacts. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, whether online or offline.

1. Information We Collect

We may collect the following categories of personal information:
A. Identifiers: Name, mailing address, phone, SSN, driver’s license number
B. Insurance and Financial Information: Policy numbers, claims, payment history
C. Internet or Network Activity: IP address, browser info, cookies
D. Commercial Information: Purchase history, coverage interests
E. Geolocation Data: If enabled via browser or device
F. Professional Information: Employer, job title, employment history

2. How We Collect Information

– Directly from you
– Automatically from website interactions
– From third parties like insurers, agencies, databases

3. How We Use Your Information

– Provide quotes and insurance services
– Process payments and claims
– Legal compliance and fraud prevention
– Improve our services and operations

4. Disclosure of Information

We do NOT sell personal information. We may share data with:
– Insurance partners
– Claims administrators
– Legal and regulatory bodies
– Authorized service providers

5. Your California Privacy Rights (CCPA)

California residents have rights to:

– Know what data we collect and why
– Access and delete their data
– Not be discriminated against for exercising privacy rights

Submit requests by calling us at (714) 447-4715 or visiting our office.

6. Data Security

We use appropriate safeguards to protect your data but cannot guarantee 100% security.

7. Retention of Personal Information

We retain data as required by law or for ongoing business purposes.

8. Cookies and Tracking

We use cookies and similar technologies. You can disable cookies in your browser settings.

9. Third-Party Links

We are not responsible for third-party websites linked from our site.

10. Changes to This Policy

We may update this Privacy Policy at any time. Continued use after updates signifies acceptance.